222vd Privacy Policy
At 222vd, your personal data is handled with the same care and precision as your account balance. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights you have over your own data as a member of Bangladesh's trusted betting platform.
How 222vd Handles Your Data
The cards below summarise the most important aspects of our privacy practices. Full details for each topic are provided in the numbered sections of the policy further down this page.
What We Collect
We collect personal information you provide during registration — including your name, date of birth, email address, mobile number, and payment details — as well as technical data generated automatically when you use the 222vd platform, such as device type, IP address, and browsing behaviour within the site.
Why We Use It
Your data is used to operate your account, process deposits and withdrawals, verify your identity, detect fraud, comply with anti-money-laundering obligations, personalise your experience on the platform, and communicate service updates. We do not use your data for any purpose not listed in this policy.
Who We Share It With
222vd shares personal data only with carefully selected third-party partners who are contractually required to handle it securely. These include payment processors such as bKash and Nagad, identity verification services, fraud-prevention providers, and game content providers. We never sell your personal data to marketers or data brokers.
How We Protect It
222vd uses 256-bit SSL encryption across the entire platform, one-way password hashing, role-based staff access controls, and automated intrusion detection. Your financial data is never stored in plain text on our servers. Security audits are conducted on a regular schedule to identify and address vulnerabilities before they can be exploited.
Your Rights
As a 222vd member, you have the right to access the personal data we hold about you, request corrections, ask for deletion where legally permissible, object to certain processing activities, and withdraw marketing consent at any time. All data rights requests are handled within 30 days of receipt.
How Long We Keep It
We retain your personal data for as long as your account is active and for a minimum of five years after account closure to comply with financial record-keeping obligations. Data that is no longer required for any legal or operational purpose is securely deleted or anonymised in accordance with our data retention schedule.
1 Introduction
222vd ("we", "us", or "our") operates the online betting and casino platform accessible at https://222vd.io. We are committed to protecting the privacy and personal data of every individual who uses our platform, whether as a registered member, a visitor browsing our content, or a prospective member considering registration.
This Privacy Policy sets out in clear, plain language the categories of personal data we collect about you, the purposes for which that data is processed, the circumstances under which it may be shared with third parties, the security measures we employ to keep it safe, how long we retain it, and the rights you have under applicable data protection law.
This policy applies to all personal data processed by 222vd in connection with the operation of the platform, including data collected through the website, customer support channels, and payment processing systems. It should be read alongside the 222vd Terms & Conditions, which govern the broader contractual relationship between you and 222vd.
If you have any questions about this policy or about the way 222vd handles your personal data, please refer to the contact details in Section 16.
2 Data We Collect
222vd collects personal data in the following categories:
Identity Data
- Full legal name
- Date of birth
- Gender (optional)
- National Identity Card (NID) number or passport number (collected during KYC verification)
- A copy of your government-issued identification document and proof of address
Contact Data
- Email address
- Mobile phone number
- Residential address (city, district, and postal code)
Financial Data
- Mobile financial service account numbers (e.g., bKash, Nagad, Rocket) associated with deposits and withdrawals
- Bank account details (where bank transfer is used as a payment method)
- Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method used
Technical & Usage Data
- IP address and approximate geographic location derived from IP
- Device type, operating system, and browser version
- Pages visited, time spent on pages, click-path data, and session duration
- Login timestamps and session activity logs
- Cookie identifiers and similar tracking data (see Section 7)
Responsible Gaming Data
- Records of deposit limits, session time limits, cooling-off periods, and self-exclusion requests you have submitted
- Responsible gaming assessments or correspondence with our support team relating to problem gambling concerns
Communications Data
- Content of messages sent to our support team via email or live chat
- Records of complaints and the steps taken to resolve them
- Marketing preference records, including opt-in and opt-out timestamps
3 How We Collect Data
We collect personal data through the following means:
- Direct provision: Data you supply when completing the registration form, submitting KYC documents, making a deposit or withdrawal, contacting our support team, or responding to a survey or promotion.
- Automated collection: Technical and usage data collected automatically as you interact with the platform, via server logs, cookies, and similar technologies. See Section 7 for details on cookies.
- Third-party sources: Identity verification data returned by our KYC and fraud-prevention partners when they cross-reference the information you have provided against external databases. Payment status confirmations received from bKash, Nagad, Rocket, and other payment processors.
- Inferred data: Behavioural profiles and risk scores derived by analysing the usage data described above for the purposes of fraud detection, responsible gaming monitoring, and service personalisation.
4 Legal Basis for Processing
222vd processes your personal data only where a valid legal basis exists. The legal bases we rely on are as follows:
| Processing Activity | Legal Basis |
|---|---|
| Operating your account and fulfilling betting/gaming transactions | Performance of a contract with you |
| Identity verification (KYC) and age verification | Legal obligation and legitimate interests |
| Fraud detection and anti-money-laundering screening | Legal obligation and legitimate interests |
| Processing deposits and withdrawals | Performance of a contract with you |
| Responsible gaming monitoring and intervention | Legal obligation and legitimate interests |
| Sending transactional communications (account alerts, withdrawal confirmations) | Performance of a contract with you |
| Sending promotional communications and personalised offers | Consent (which you may withdraw at any time) |
| Platform security, analytics, and service improvement | Legitimate interests |
| Compliance with legal and regulatory obligations | Legal obligation |
Where we rely on legitimate interests as our legal basis, we have conducted a balancing test to confirm that our interests do not override your fundamental rights and freedoms. You may request a copy of any legitimate interests assessment by contacting us at the address in Section 16.
5 How We Use Your Data
222vd uses the personal data we collect for the following purposes:
- Account management: Creating, maintaining, and securing your 222vd account, including processing login requests, managing your profile settings, and implementing the responsible gaming limits you have requested.
- Transaction processing: Executing deposits and withdrawals, reconciling payment records, investigating disputed transactions, and issuing refunds where applicable.
- Identity and age verification: Confirming that you meet the minimum age requirement of 21 years and that the identity information you provided at registration is accurate and verifiable.
- Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, collusion, and other forms of misconduct that could harm other members or the integrity of the platform.
- Regulatory compliance: Meeting our obligations under applicable financial, anti-money-laundering, and data protection legislation, including maintaining records for the minimum periods required by law.
- Customer support: Responding to your enquiries, resolving complaints, and providing assistance with account issues.
- Platform improvement: Analysing aggregated usage data to identify areas where the platform's performance, design, or game selection can be improved.
- Responsible gaming: Monitoring betting patterns for indicators of problem gambling behaviour and reaching out proactively where our assessment tools identify a member who may benefit from additional support or intervention.
- Marketing communications: Sending you promotional offers, bonus notifications, and platform news where you have provided consent to receive such communications. You may opt out at any time by updating your preferences in your account settings or by contacting our support team.
6 Sharing Your Data
222vd does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
Payment Service Providers
We share financial data with payment processors — including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partnered banks such as Dutch-Bangla Bank and BRAC Bank — to facilitate deposits and withdrawals. These providers are bound by their own data protection obligations and may not use your data for any purpose other than processing the specific transaction.
Identity Verification & KYC Partners
We share identity documents and personal details with accredited third-party KYC and fraud-screening services to verify your age, identity, and source of funds. These partners process your data under a data processing agreement that limits their use of it to the verification purpose only.
Game Content Providers
Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous player identifier and session token to deliver their game content. They do not receive your full name, contact details, or payment information.
Legal and Regulatory Authorities
We may disclose personal data to law enforcement agencies, financial intelligence units, courts, or other competent authorities where we are required to do so by law, court order, or a lawful instruction from a regulatory body. We will notify you of such a disclosure where we are legally permitted to do so.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of 222vd's business, your personal data may be transferred to the acquiring entity. We will notify affected members prior to any such transfer and ensure that the receiving entity is bound by privacy obligations at least as protective as those set out in this policy.
7 Cookies & Tracking
222vd uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and gather analytics data that helps us improve the site. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, security tokens, login state | Session / up to 24 hours |
| Functional | Language preferences, UI layout preferences, responsible gaming tool states | Up to 12 months |
| Analytics | Aggregated page-view and click-path data used for platform improvement | Up to 24 months |
| Fraud Prevention | Device fingerprinting tokens used to detect multi-account creation and suspicious login patterns | Up to 12 months |
Strictly necessary cookies cannot be disabled as they are essential to the operation of the platform. You may manage functional and analytics cookies through your browser settings. Disabling certain cookies may affect the availability or performance of some platform features.
222vd does not use third-party advertising cookies or permit external ad networks to set cookies on the platform.
8 Data Security
222vd takes the security of your personal data seriously and implements a layered set of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. Key measures include:
- SSL/TLS encryption: All data transmitted between your browser and the 222vd platform is encrypted using 256-bit SSL/TLS protocols. The padlock icon displayed in your browser's address bar confirms that your connection is encrypted.
- Password security: Member passwords are stored using a one-way cryptographic hashing algorithm with a unique salt per account. Plain-text passwords are never stored or logged. 222vd staff cannot view your password at any time.
- Access controls: Access to systems that process personal data is restricted to authorised staff who require it to perform their job functions. Access rights are reviewed periodically and revoked immediately upon staff departure.
- Intrusion detection: Automated monitoring systems operate continuously to detect unusual access patterns, brute-force login attempts, and other indicators of unauthorised system access.
- Regular security audits: 222vd engages independent security professionals to conduct penetration testing and vulnerability assessments on a scheduled basis.
- Incident response: In the event of a data breach that is likely to result in a risk to affected members, 222vd will notify those members without undue delay and will take immediate steps to contain the breach and prevent further exposure.
While we apply robust security measures, no online platform can guarantee absolute security. You are also responsible for keeping your login credentials confidential and for notifying us promptly if you suspect any unauthorised use of your account.
9 Data Retention
222vd retains personal data only for as long as is necessary for the purpose for which it was collected, or for as long as is required by applicable law. Our general retention periods are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Financial record-keeping and AML obligations |
| KYC / identity documents | Duration of account + 5 years after closure | Regulatory and legal compliance |
| Transaction records | Duration of account + 7 years after closure | Financial audit and AML regulatory requirements |
| Support correspondence | 3 years from last interaction | Complaint resolution and quality assurance |
| Analytics and usage data | Up to 24 months | Platform improvement (anonymised after 24 months) |
| Marketing preferences | Until consent is withdrawn or account is closed | Compliance with consent-based marketing rules |
When personal data reaches the end of its retention period, it is securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual. Anonymised data may be retained indefinitely for aggregate statistical analysis.
10 Your Rights
As a member of the 222vd platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact us using the details provided in Section 16. We will respond to all verified requests within 30 days.
Request a copy of all personal data we hold about you, together with an explanation of how it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and no legal obligation requires its continued retention.
Request that we restrict the processing of your data while a dispute about its accuracy or the lawfulness of its use is resolved.
Receive a copy of the personal data you provided to us in a structured, machine-readable format, and request its transfer to another service provider where technically feasible.
Object to the processing of your personal data where we rely on legitimate interests as our legal basis, including profiling for fraud-detection purposes.
Withdraw any consent you have previously given for marketing communications or other consent-based processing activities. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
Request human review of any decision made about you solely by automated means (such as an automated account suspension triggered by our fraud-detection system) where that decision produces significant effects for you.
Please note that some rights are subject to conditions and limitations under applicable law. For example, we cannot delete personal data that we are required to retain to comply with a legal obligation, and we may need to verify your identity before actioning a data rights request to protect against fraudulent claims.
11 Children's Privacy
The 222vd platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account, deposit funds, or use any feature of the 222vd platform.
If 222vd becomes aware that personal data has been collected from an individual under the age of 21, we will immediately and permanently close the relevant account, return any real-money balance to the payment source, and delete all associated personal data. If you believe that a minor has registered on the 222vd platform, please contact us immediately at the address in Section 16.
12 Third-Party Links
The 222vd platform does not contain links to external third-party websites. All navigation links on this site direct to pages within the 222vd domain. This Privacy Policy applies exclusively to data processed by 222vd in connection with the operation of the https://222vd.io platform.
If you access 222vd via a referral or affiliate link from a third-party website, please be aware that the privacy practices of that third-party site are governed by their own privacy policy, over which 222vd has no control or responsibility.
13 Marketing Communications
222vd may send you promotional communications — including bonus offers, seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL, and IPL seasons, and platform news — where you have provided your explicit consent to receive such messages.
You may withdraw your consent to receive marketing communications at any time by:
- Updating your notification preferences in the account settings section of your 222vd account dashboard.
- Clicking the unsubscribe link included in any marketing email we send.
- Contacting our support team directly and requesting removal from our marketing list.
Withdrawal of marketing consent does not affect the delivery of transactional communications that are necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, account security alerts, and responses to support requests. These service communications cannot be opted out of while your account remains active.
222vd does not engage in SMS marketing to mobile numbers without prior consent, and we do not share your contact details with third-party marketing organisations.
14 International Data Transfers
222vd is operated primarily to serve players based in Bangladesh. However, some of the third-party service providers we work with — including game content providers and identity verification partners — may process personal data on servers located outside Bangladesh.
Where personal data is transferred outside of Bangladesh to a jurisdiction that may not provide an equivalent level of data protection, 222vd ensures that appropriate safeguards are in place to protect your data. These safeguards include contractual data protection clauses that require the receiving party to process personal data in accordance with standards at least equivalent to those described in this Privacy Policy.
You may request further information about the specific safeguards applied to any international transfer of your personal data by contacting us at the address in Section 16.
15 Changes to This Policy
222vd reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. The effective date at the top of this page will be updated whenever a new version is published.
For material changes — defined as changes that substantially affect the way we collect, use, or share your personal data — we will provide at least fourteen days' advance notice via email to the address registered on your account before the new version takes effect. For minor updates, such as clarifications that do not alter the substance of the policy, changes may take effect immediately upon publication.
Your continued use of the 222vd platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with a material change to this policy, you have the right to close your account before the change takes effect by contacting our support team.
16 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 222vd processes your personal data, please contact our privacy team using the details below. We will acknowledge all written queries within one business day and aim to provide a substantive response within 30 days.
Privacy enquiries email: [email protected]
Please include your registered account username and a brief description of your query or request so we can direct your message to the appropriate team member as quickly as possible. If you are submitting a data subject access request or a right-to-erasure request, please also include a copy of a government-issued photo ID so we can verify your identity before processing the request.
Our privacy support team is available in English, seven days a week, including Bangladesh public holidays.
Note: 222vd will never request your account password or full payment card details by email or any other channel. If you receive a message purporting to be from 222vd that asks for this information, please do not respond and contact our support team immediately to report it.
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